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Atrium Health Mercy — addiction treatment center in Charlotte, NC

Atrium Health Mercy

Mercy Detox

AccreditedInsurance Accepted
2001 Vail Avenue,Charlotte, North Carolina 28207
Verified via SAMHSA Treatment Locator(Nov 14, 2025)
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24/7 National Helpline: 1-800-662-4357

Contact Information

Full Address

2001 Vail Avenue
Charlotte, North Carolina 28207

Phone Numbers

Hours

Contact facility for hours

Location & Directions

Atrium Health Mercy

2001 Vail Avenue, Charlotte, NC 28207

Facility Photos
See what this center looks like — tap any photo to view full size
Atrium Health Mercy — facility photo 1
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About This Center

Atrium Health Mercy, situated in the heart of Charlotte, NC, specializes in providing extensive detoxification services for both adults and young adults. This esteemed facility offers hospital inpatient detoxification along with round-the-clock inpatient care. Utilizing a variety of therapeutic techniques, including 12-step facilitation, brief intervention methods, and cognitive behavioral therapy, Atrium Health Mercy is dedicated to fostering an environment conducive to recovery. Emphasizing personalized treatment plans, the center serves both male and female clients, ensuring that each individual receives care tailored to their unique requirements. Atrium Health Mercy distinguishes itself through its unwavering commitment to delivering high-quality care and designing programs that focus on the specific needs of each person. If you are in search of effective addiction treatment within a nurturing atmosphere, this facility may be an ideal partner on your journey to recovery.

Insurance Accepted
Federal military insurance (e.g., TRICARE)
Medicaid
Medicare
Private health insurance

Coverage depends on your specific plan. Call the center to check your benefits before getting started.

Programs & Levels of Care
Type of CareDetoxification
Service SettingsHospital inpatient detoxification, Hospital inpatient/24-hour hospital inpatient
Medications OfferedBuprenorphine used in Treatment, Naltrexone used in Treatment
Treatment Approaches
Proven, evidence-based methods used at this center
12-step facilitation
Brief intervention
Cognitive behavioral therapy
Contingency management/motivational incentives
Matrix Model
Motivational interviewing
Relapse prevention
Substance use disorder counseling
Telemedicine/telehealth therapy
Conditions Treated
Tap any condition below to learn more about how this center can help
Payment & Insurance
Insurance plans accepted and other ways to pay for treatment

Insurance Plans

Payment Options

Coverage depends on your plan. Call the center to verify your benefits and find out what you'll owe.

Who We Serve
Age groups and demographics welcome at this center

Age Groups

AdultsYoung Adults

Gender

FemaleMale
Accreditation & Credentials
Licenses, certifications, and quality standards this center meets
The Joint Commission accreditation seal for healthcare qualityJoint Commission Accredited
SAMHSA — Substance Abuse and Mental Health Services AdministrationSAMHSA Listed

All Certifications

Hospital licensing authority
State department of health
State mental health department
The Joint Commission
Explore More Treatment Options

Looking for alternatives to Atrium Health Mercy? Browse our directory of verified treatment centers in North Carolina or explore programs by specialty.

Frequently Asked Questions

Yes — this center accepts both Medicaid and Medicare. What's covered can vary depending on your state and plan, so we'd encourage you to call the admissions team. They can verify your benefits and help you understand any costs upfront.

Important Notice

This website provides general information about addiction treatment centers. It is not a substitute for professional medical advice, diagnosis, or treatment. If you're in crisis, call 988 (Suicide & Crisis Lifeline) or 911. For help finding treatment, call SAMHSA at 1-800-662-4357 — free, confidential, 24/7.

Information sourced from SAMHSA Treatment Locator, state licensing records, and facility submissions.