Terms of Service

Agreement Overview

These Terms of Service ("Terms") govern your access to and use of pathfinderhsv.com (the "Service"), operated by PathfinderHSV ("we," "our," or "us"). By visiting, browsing, or otherwise using the Service, you confirm that you have read, understood, and agree to be bound by these Terms. If you do not agree with any part of these Terms, you must stop using the Service immediately.

Services We Provide

PathfinderHSV is a free online directory built by healthcare technology professionals. We help individuals and families locate accredited rehabilitation and addiction treatment facilities across the Southeast United States — covering 14 states from Virginia to Louisiana. All facility data in our directory is sourced exclusively from SAMHSA (Substance Abuse and Mental Health Services Administration) and NIH (National Institutes of Health). Through our platform, you can:

• Search a database of 2,700+ SAMHSA-verified treatment centers in the SE US
• Filter results by state, city, treatment type, and accepted insurance
• View detailed facility profiles with verified addresses, phone numbers, and services offered
• Access educational content about addiction, recovery pathways, and treatment options
• Call our helpline for personalized guidance in finding the right facility

Important clarification: PathfinderHSV is a directory service — not a healthcare provider. We do not diagnose conditions, prescribe treatments, or deliver any form of medical care.

Healthcare Disclaimer

In a medical emergency, call 911 or go to the nearest emergency room. For free, confidential help with substance use disorders, contact the SAMHSA National Helpline at 1-800-662-HELP (4357) — available 24/7, 365 days a year.

User Obligations

When using our Service, you agree to:

• Provide accurate and truthful information when contacting treatment facilities through our site
• Use the Service only for lawful purposes related to finding treatment resources
• Not impersonate any person or entity, or misrepresent your affiliation with any party
• Not interfere with, disrupt, or attempt to compromise the security of our platform
• Not use automated bots, scrapers, or other tools to extract data from the Service
• Verify facility details — including availability, insurance acceptance, and services — directly with the center before making any commitments

Directory Listings Explained

Every facility listed on PathfinderHSV is sourced from official SAMHSA and NIH government databases. We do not accept paid placements, sponsored listings, or user-submitted entries. Key points to understand:

• All 2,700+ listings originate from federally maintained records covering our 14 SE US states
• We refresh our data regularly, but cannot guarantee real-time accuracy for every listing
• Inclusion in our directory does not constitute an endorsement, certification, or recommendation by PathfinderHSV
• We are not responsible for the quality, outcomes, or conduct of any listed treatment facility
• You should always contact a facility directly to confirm current details before making decisions

Intellectual Property Rights

The design, layout, text, graphics, logos, and software powering pathfinderhsv.com are owned by or licensed to PathfinderHSV and protected by applicable intellectual property laws. You may not:

• Copy, reproduce, or redistribute any portion of our content without prior written consent
• Use our trademarks, brand name, or logo for any purpose
• Create derivative works based on our site content or design

Facility data sourced from SAMHSA/NIH remains subject to the terms and policies of those respective government agencies.

Privacy Practices

Your use of the Service is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information. When you request that a treatment facility contact you through our platform, you consent to us sharing your submitted information with that specific facility.

Third-Party Destinations

Our site contains links to external websites, including treatment facility homepages, government resources, and related organizations. These third-party sites operate independently and are not under our control. We are not responsible for their content, privacy practices, or the services they provide. Clicking an external link means you are leaving pathfinderhsv.com, and we encourage you to review the terms and privacy policies of any site you visit.

Service Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, whether express, implied, or statutory. We do not warrant that:

• The Service will be available without interruption or free from errors
• All facility information will be accurate, complete, or up to date at all times
• Any specific treatment center will meet your particular needs or expectations
• Search results will include every relevant facility in a given area

Liability Limitations

To the fullest extent permitted by applicable law, PathfinderHSV and its officers, employees, partners, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from: your use of or inability to use the Service; treatment decisions made based on information found on our platform; services provided by any treatment facility listed in our directory; or any technical issues, data loss, or unauthorized access related to the Service.

Modifications to Terms

We may revise these Terms at any time by posting the updated version on this page with a new effective date. For material changes, we will make reasonable efforts to notify users — for example, through a prominent notice on our homepage. Your continued use of the Service after any revision means you accept the updated Terms. We encourage you to check this page periodically to stay informed.

Applicable Law

These Terms are governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions. Any disputes arising under or related to these Terms shall be resolved exclusively in the state or federal courts located within the State of Delaware.

Contact Information

If you have questions about these Terms of Service, please contact us:

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